Comparison · 01 — Customer support
Crisp vs Fin (Intercom)
$45/monthA factual comparison based on the official websites. No winner declared: choose based on your needs.
$0.99 per resolutionIn brief Crisp or Fin (Intercom)? Starting price: $45/month per workspace vs $0.99 per resolution (Intercom helpdesk from $29/seat/month); permanent free plan: yes vs no.
| Crisp | Fin (Intercom) | |
|---|---|---|
| Starting price | $45/month per workspace | $0.99 per resolution (Intercom helpdesk from $29/seat/month) |
| Free plan | Yes | No |
| Site in French | Yes | Not verified |
| EU hosting | Not verified | Not verified |
| GDPR mentioned | Not verified | Not verified |
| Vendor (country) | France | Ireland / United States |
| Task | 01Customer support | 01Customer support |
| In short | French customer messaging platform (chat, email, WhatsApp) with an AI agent that automates replies from your knowledge base. | Customer support AI agent that answers and resolves requests over chat, email and phone, and plugs into Intercom, Zendesk or Salesforce. |
| Links | Full profile · Pricing | Full profile · Pricing |
Last checked: 18 Oct 2026. “Not verified” = information not found on the vendor’s website.
In plain terms
What sets them apart
- Crisp offers a permanent free plan, unlike Fin (Intercom).
- Crisp has an official website in French; for Fin (Intercom), we couldn’t find the information.
- Crisp is made in France, Fin (Intercom) by a foreign vendor (Ireland / United States).
Starting price: Crisp — $45/month per workspace; Fin (Intercom) — $0.99 per resolution (Intercom helpdesk from $29/seat/month). The two price lists don’t necessarily use the same unit (per month, per seat, per use): compare on your real volume.
FAQ
Frequently asked questions
Crisp or Fin (Intercom): which one is free?
Crisp offers a permanent free plan; Fin (Intercom) doesn’t.
What’s the price difference between Crisp and Fin (Intercom)?
Starting price listed by the vendors: Crisp, $45/month per workspace; Fin (Intercom), $0.99 per resolution (Intercom helpdesk from $29/seat/month).
Are Crisp and Fin (Intercom) hosted in Europe?
Neither Crisp nor Fin (Intercom) mentions European hosting on the pages we checked: ask the vendors. Vendors: France for Crisp, Ireland / United States for Fin (Intercom).
Answers based solely on information published by the vendors and collected on 19 Oct 2026.