Crisp, Tidio (Lyro) or Intercom Fin: verified plans and criteria
The plans recorded from the official pages, with their date, and the criteria verified by AgentsIA. No paid ranking.
In brief Comparison of Crisp, Tidio (Lyro), Intercom Fin: plans recorded from the official pages (22 Oct 2026), free plan, French, GDPR and EU hosting.
Verified criteria
A “Yes” means the vendor states it on the pages we consulted. “Not verified” means the information was not found, not that the answer is “no”.
| Tool | Free plan | Site in French | GDPR mentioned | EU hosting |
|---|---|---|---|---|
| Crisp | Yes | Yes | Yes | Yes |
| Tidio (Lyro) | Yes | Yes | Yes | Yes |
| Intercom Fin | No | Not verified | Yes | Not verified |
Plans recorded
Prices recorded on 22 Oct 2026 from the official pricing pages, as displayed: the currency, the period and whether VAT is included are the vendor’s. Plans we could not read are marked “Not verified”.
Crisp bills per workspace, Tidio by conversation volume with Lyro as an option, Intercom per seat plus $0.99 per Fin resolution: these units are not directly comparable.
Crisp
- Free plan : Free
- Mini : $45/month (per workspace, VAT not included)
- Essentials : $95/month (per workspace, VAT not included)
- Plus : $295/month (per workspace, VAT not included)
- Enterprise : On quote
Tidio (Lyro)
- Free : Free
- Lyro AI Agent (option) : from $32.50/month (50 Lyro conversations)
- Starter, Growth, Plus : Not verified (billing periods not specified: see the official page)
Intercom Fin
- Essential : $29/month (per seat)
- Advanced : $85/month (per seat)
- Expert : $132/month (per seat)
- Fin (AI agent) : 0,99 $ (per resolution)
Going further
Find each tool in its profile, and all the criteria in the barometer and the methodology.