Freshworks’ helpdesk with Freddy AI: AI agents that answer customers and AI tools for support teams.
In practice
The first paid plan listed by the vendor is: €17/agent/month (annual). We found no mention of a permanent free plan. The official website is available in French. European hosting isn’t mentioned on the pages we checked; GDPR mention not verified.
Note
Extra AI agent sessions: €45 per 100 sessions.
“Not verified”: information not found on the vendor’s website or pricing page, not necessarily false. Our method · Are you the vendor? Report an update
Comparisons
FAQ
Frequently asked questions
How much does Freshdesk (Freddy AI) cost?
According to its official pricing page, Freshdesk (Freddy AI) starts at €17/agent/month (annual). Information checked on 19 Oct 2026.
Does Freshdesk (Freddy AI) have a free plan?
Not verified: the information wasn’t found on Freshdesk (Freddy AI)’s website. Ask the vendor.
Is Freshdesk (Freddy AI) available in French?
Yes: Freshdesk (Freddy AI)’s official website is available in French.
Where is Freshdesk (Freddy AI)’s data hosted?
Freshdesk (Freddy AI) doesn’t clearly state where data is hosted on the pages we checked: ask the vendor. Vendor country: United States / India.
What are the alternatives to Freshdesk (Freddy AI)?
In the “Customer support” category, the tool that meets the most verified criteria is Botnation. The table at the bottom of the page compares all the alternatives.
Answers based solely on information published by the vendors and collected on 19 Oct 2026.
